Site Notice

WOKA LAMPS VIENNA Wolfgang Karolinsky e.U.
Singerstrasse 16
1010 Vienna
Austria

Fon +43 1 5132912
Fax +43 1 5138505
mail@woka.com

VAT-No: ATU10380309
 
place of jurisdiction: Vienna Austria
 
commercial register: 4056s, Handelsgericht Wien

Content: WOKA LAMPS VIENNA informs on this Pages about its own Products (Lamps and Chandeliers, Antiques) and offers information about Designer and Organisations, who/that designed this product.

Data Privacy

Data you send us through a form on this website (e.g. contact form or "question on this proeduct") will be stored to fullfill your request and in case that further questions will appear. We never give away this data to other.

Access Data / Server Logfiles

We (respectively our Webspace-Provider) collects Data of every access to out Website, the so called server logfiles. They content: Name of the accessed webpage, file, date and time of the access, sent data amount, success message of the access, browser type and version, operating system, referrer URL, IP address and requesting provider. We use this protocol data to secure and optimize our website. We reserve the right to check these protocol data afterwards, if we concrete indications of illegal usage.

Google Analytics

This website uses Googgle Analytics. This is a web analysis service of Google Inc. This service uses "cookies", text files placed on your computer, to allow to analyse how user use this website. The generated information will be transfered and stored to Google servers in the USA.

You can change your browser settings to not accept cookies, but then this site will not work in a proper way. Additional you can download a browser plugin to opt-out from Google Analytics: https://tools.google.com/dlpage/gaoptout?hl=en. This will stop the collecting of your data if you use this browser on this device in future. To prefent Google Universal Analytics collecting your data through other devices, you have to use this Opt-Out methode on all other systems you use.

We have signed a contract with Google regarding the order data processing.

Your IP-address will be pseudonymised (last 8bits will be deleted) anyway. This allows only a rough localisation.

The relationship to Google is based in "Privacy Shield".

The legal basis for the use of Google Analytics is § 15 para. 3 TMG and Art. 6 para. 1 lit. f GDPR.

Our concern according the GDPR is making this website and our tender better and more useful. Because we care of your privacy, all the user data are pseudonymised.
Userdata will be stored for 26 months. This time will start with every interaction of a user with our website. The new storage time will be then the actual time plus 26 months. For more information on terms of use and data protection, please visit https://www.google.com/analytics/terms/gb.html or https://policies.google.com/?hl=en.

Google Maps

We are using the Google Maps API on our Website to visualize geographic information. While using Google Maps, Google will collect, store and process data in which way the User of the website uses map functions. More information on how Google processes data you can visit Googles Privacy Policy. There you can also login to your account and change the settings to protect your data.

Legal Terms

Creditcards: We Accept Major Credit Cards

We Never Close

Great Product Selection: Extensive and changing collection of high quality products.

Great Quality: We maintain the highest standards in the lighting craftsmanship.

Please notice, that the shown colors will always differ from the items we manufacture, as the materials differ and will therefore look different. Especially the patinated items can never exactly meet the samples, but we try to make it as similar-looking as possible.

Exclusivity: The most exclusive lamps money can buy. Worldwide!

Order Confirmation: Within a few days your order is placed with us, you can expect a confirmation, indicating that we have received your order, and we will, also, indicate the delivery schedule for every item included in your order.

Privacy Policy: We respect the privacy of our customers. We do not sell or rent our mailing lists to others.

Return: As our handmade lighting-fixtures are custom-made, we can not accept cancellation or right to return unsatisfactory products.

Delivery: We deliver free of charge - worldwide. There are no additional costs for delivery.

Taxes and duty: inside the EC the prices are including the 20% Austrian VAT which can be deducted with an evidence of a VAT-number of the EC.

Local VAT, taxes and duty outside the EC: must be paid by the customer.

Payment: We offer the following ways of payment:

  • 50% payment of account on orders exceeding EUR 2000.-
  • Prepayment
  • Credit cards: All major will be accepted
  • Self delivery: will safe you 10%

Mistakes: The specified prices do not claim to be complete. We don't guarantee the correctness of all specifications made; mistakes and print errors are possible; changes of prices and production are subject to change without notice

Safety regulations: WOKA LAMPS VIENNA are produced analogous to the EC safety regulations.

Electrical installation: the lamps will be equipped with plugs, wiring and sockets according to the regulation of the country of destination. With a little extra charge many of our ceiling or wall-lamps can be equipped with energy-saving bulbs.

Warranty: WOKA LAMPS VIENNA grants a warranty of two years for all products from the date of purchase. If any defects caused by deficiency of the material or mistakes during manufacture appear during this term, WOKA LAMPS VIENNA will either replace the concerning part or the entire item for free.

Time of Delivery: We normaly deliver within app. 6-12 weeks (Handmade!)

Replacement glass: We keep all replacement glass in stock and can therefore provide prompt delivery of required replacement glass.

Property: The merchandise remains property of WOKA LAMPS VIENNA until the entire payment is made.

Legal domicile: Vienna, Austria, Europe

additional Company datas: Companyno., -court: 4056s, Handelsgericht Wien Vat Reg No.: ATU10380309

Credits

Design: Tita Waclawek / tita.waclawek.com
Coding: Roman Walters / www.pointout.at